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Shimmer & Stone: Products & Services

Shimmer & Stone Jewelry is committed to bringing their customers the best selection of new and unique designs that you just cannot find at any other retailer. You get to choose from an incredible array of styles that are all designed at Shimmer and Stone Jewelry and masterfully assembled by expert jewelers. You can have your jewelry personalized with their engraving service.

Each product, except customized jewelry, is backed by their 30-Day Return Policy and Money Back Guarantee. Buy confidently knowing that your item can be exchanged or refunded if you don't like it once received. 

They have a wide selection of pendants, lockets, bracelets, necklaces, initial jewelries and dog tags among others.

Shimmer & Stone: Company Background

Shimmer & Stone Jewelry is an internet based jewelry design house and retailer located in New York. They began their journey in 2001 and have been committed to bringing the best quality and designs in contemporary jewelry for men and women.

Their jewelries are designed in-house and manufactured primarily in the USA, with certain components imported from fine metalsmiths around the world. Their designs can be described as modern and contemporary in style, and functionally wearable at all times and for all occasions.

 Shimmer & Stone is located at  325 W.38th Street, Suite 909, New York, NY 10018 USA  

Shimmer & Stone: Customer Feedback & Reviews

Shimmer & Stone is a Yahoo! Shopping, Bizrate and participating merchant. This shows how much they value customer satisfaction and how willing they are to improve through different customer feedback they get.

Yahoo! Shopping is Yahoo's price comparison service.Yahoo uses the Kelkoo price comparison service it acquired in April 2004 to power Yahoo! Shopping in 6 countries. is a price comparison service founded in June 1996. The company's mission is to enable shoppers to find, compare and buy anything, sold by virtually anyone, anywhere., an eBay company, pioneered online comparison shopping over a decade ago and today remains one of the leading shopping destinations for a comprehensive set of products from thousands of premier brands and trusted online stores. They post unbiased reviews from real customers.

Universally, of all the three services above Shimmer & Stone is rated positively and is igly commended or teir ast sipping ang bargain prices. However, they are also negatively criticized for their not so pleasing customer service. Below are some o te reviews of their customers.

"I was very pleased with my purchase. Received exactly what I asked for and in a time frame that I expected it. thank you" - customer via post-transaction survey Aug 5, 2011

"I'm extremely satisfied with my purchase. Item was exactly as pictured, very high quality diamond, and I plan on ordering another one in the near future." - Steve  06-03-2012

"TERRIBLE customer service. Said ring would be deliverd in 7-14 days - it took 3 weeks. My fiancee didn't like the ring, so i returned it. 2 weeks after it was delivered to them, i still haven't recieved a refund. NO ONE will answer the phone. eventually they will respond to email. don't bother with buying anything from them." - by banana88, June 27, 2011

"Jewelry is of excellent quality, well packaged and customer service at Shimmer & Stone was one of the best I have dealt with. They are immediate in answering your questions very courteous. I loved my diamond pendant." - by nyc_alive, March 17, 2006

Shimmer & Stone: Business Credibility & Trustworthiness

Shimmer & Stone is a company that dedicates itself in providing quality products that satisfy their clients. Proofs of their commitment to quality customer service is their affiliation to some of the biggest online shopping comparison services.

They actively participate in  Yahoo! Shopping, Bizrate and Those three services publish unbiased comments and feedbacks from real shoppers. This generates areas for improvement on merchants that are subject of the review.

Aside from those three online shopping comparison tool, it is recommended that  Shimmer & Stone seek accreditation from BBB. I browsed to the BBB Business Review Reliability Report for Shimmer & Stone and it showed that they are not a BBB member yet. In some instances, if BBB has sufficient information about a company, they will rate it still even if it is not an accredited business. However, BBB does not have sufficient information to issue a rating on Shimme & Stone.

Shimmer & Stone: Website Popularity & Google Ranking

Here is the website analysis of as of Wed, 11 Jul 2012 20:06:01 GMT for  Shimmer & Stone is 11 years old. This site has a good Pagernk(2/10), This site is Listed in DMOZ, Yahoo Directory. Its SEO score is 65.4%. Its IP address is, and its server is hosted in Sunnyvale, United States

Currenlty, gave it a rating of 3 out of 5 stars.

Alexa Traffic Analysis

There are 956,700 sites with a better three-month global Alexa traffic rank than The estimate is that 51% of the site's visitors are in India, where it has attained a traffic rank of 194,506. The site's visitors view 1.8 unique pages each day on average. is in the “Costume” category. The time spent on a typical visit to this site is roughly two minutes, with 46 seconds spent on each page view.

Shimmer & Stone: Social Media Presence

Stay connected with  Shimmer & Stone through their accounts on several social media websites. Get updates on their latest promotions and events by liking their official Facebook page or Following them on Twitter.

Social media had changed the way we connect and consume date over the internet. Companies had been relying to social media when it comes to promoting their products, attracting possible customers and gathering information that would lead them into products that consumers will most likely buy. Shimmer & Stone knows the impact of social media to modern society and they knew that they can take advantage of its popularity.

Like their Facebook page at - 2,300 plus likes

Twitter @ShimmerAndStone - 50 followers

Shimmer & Stone: Website Security & Safety

The Shimmer & Stone's website has a very secured environment. Shimmer & Stone does not and will not sell or rent your personal information to any outside parties. 

From the instant you enter their shopping site, you are on a Yahoo! Secure Server, utilizing SSL (Secure Socket Layer) technology which protects your credit card and personal information by encryption when transmitted to their credit card processor and is stored in a secure environment. This means your credit card number is scrambled during the transaction process and, unlike in a traditional store, no human ever comes into contact with your credit card number during the approval process. Additional security measures have been taken so that your credit card information is deleted from their servers after 30-days of your transaction to further protect your privacy.

McAfee secures their website everytime. The McAfee SECURE Trustmark only appears when the website has passed our intensive, daily security scan. They test for possible personal information access, links to dangerous sites, Phishing, and other online dangers.

Safe browsing diagnostic shows the following results for Shimmer & Stone. Click this link to view the entire result of the google diagnostic done for this website.

  • This site is not currently listed as suspicious.
  • Of the 6 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-05-25, and suspicious content was never found on this site within the past 90 days.
  • This site was hosted on 1 network(s) including AS14780 (INKTOMI).
  • Over the past 90 days, did not appear to function as an intermediary for the infection of any sites.
  • This site has not hosted malicious software over the past 90 days.
Shimmer & Stone: Pricing & Packages

Product's price is one of the main factors that influence customer on whether to buy the deal or consider a different one In the online market, where there's a lot of players selling the same product line, it is important to focus on how making the tag price of your merchandise as low as possible.

 Shimmer & Stone is not where you will find the most affordable jewelries, customized or not, but they definitely price their products competitively. Taking their free ground shipping on all orders within the US, their price still ends up as lower than most of their competitors.

I cannot put the prices of their entire inventory over here, but please refer to some random products listed below.

  • Men's Dual Large Ridge Edge Sterling Silver Dog Tag Necklace - $ 175
  • HIS Men's Small Signature Sterling Silver Dog Tag Necklace - $ 325
  • HIS® Men's 14k Gold Hanging Crucifix Cross Necklace - $2,125.00
  • 1.25" Solid 14k Gold Monogram Disc Charm Necklace - $965.00
  • 1.25" 14k Gold Initial Disc Charm Necklace w/t Dual Link Chain - $1,125.00
Shimmer & Stone: Shipping Rates & Policies

Shimmer & Stone ships to customers throughout the continental United States, Canada and to several other countries around the world. Shipping rates and time vary depending on the shipping method selected. They  offer FREE Ground Shipping on every order within the US. 

Shipping Rates within the USA

Shipping Option

Shipping Charge Per Order

Time In Transit*

FREE Ground

$0.00 (FREE)

5-10 Business Days

FREE PO Box Ground

$0.00 (FREE)

5-10 Business Days


$0.00 (FREE)

7-14 Business Days

UPS Ground


4-7 Business Days

UPS 3 Day Select


3 Business Days

UPS 2nd Day Air


2 Business Days

UPS Next Day Air Saver


1 Business Day

USPS Next Day Air


1-2 Business Days

Non-engraved orders take 1-2 business days while engraved orders take 2-3 business days to process before shipment.  

Shipping Rates for International Orders

  • Canada: $25.95
  • Australia: $25.95
  • New Zealand: $25.95
  • United Kingdom: $25.95
  • Belgium: $25.95
  • Denmark: $25.95
  • Finland: $25.95
  • France: $25.95
  • Germany: $25.95
  • Ireland: $25.95
  • Italy: $25.95
  • Netherlands: $25.95
  • Sweden: $25.95
Shimmer & Stone: Payment Methods Accepted

Shimmer & Stoneaccepts payments using all major credit cards in both US and Canada. Additionally, they do accept Paypal as an alternative payment option Paypal s a more secured way of paying online transactions as there is no need to expose your credit card information to the merchants and over the internet.


To use Paypal in paying for your order, click checkout with Paypal on the checkout screen and enter your Paypal information then submit your order.

For international shoppers, utilize PayPal because their regular checkout process will not process international credit cards, only credit and debit cards issued by US and Canadi

Shimmer & Stone: Returns, Refunds & Exchange Policy

Shimmer & Stone extends a 30-Day Return Policy and Money Back Guarantee. The 30 days allowance gives you enough time to make sure that you are satisfied with your purchase, else return it for whatever reason and they will gladly replace it or issue a refund.

The returned merchandise must be in its original condition and includes all items including freebies that came with it. If a return has visible signs of wear or damage it will be shipped back to you and no refund will be issued. All customized items are non-refundable but may qualify for an exchange it they are at fault. Refunds will be credited to the same payment source utilized to make the purchase and normally takes 5-10 business days after their receipt. Shipping and related import duties or taxes will not be refunded.

To initiate an exchange, email or call customer service with your order number and mention I you want an exchange or refund so that they can also check the item availability. Complete the Return/Exchange Form found on the back of the packing slip enclosed with your order, securely pack your return and ship it using a traceable shipping method to :

Shimmer & Stone
Exchanges Dept.
325 W.38th Street, Suite 909
New York, NY 10018

Shimmer & Stone: Product images & screenshots
Shimmer & Stone Coupons
Get 24% OFF Select Monogram Jewelry @ Shimmer & Stone
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